UK consumers believe modern broadband speeds should on average reach at least 60Mbps, 6 times the proposed minimum speed of the Government’s Universal Service Obligation (10Mbps) and 2.5 times faster than the government’s superfast broadband commitment (24Mbps), according to a study conducted by TNS for Viasat.
Almost three-quarters (72%) of consumers aged 16-64 don’t think the government is doing enough to meet future broadband speeds, even though it has committed to bringing superfast broadband to 90 percent of the population by this December.
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TNS generally concluded that people feel superfast broadband is unfairly allocated, underperforming and unavailable. For example, 66 percent believe London has the fastest broadband in the country while fewer than half (48%) believe they can access 24 Mbps broadband in their own area. Many (77%) believe superfast broadband is being used to benefit mainly London and the South-East, rather than the entire country. The percentage rises to 85 percent and 87 percent for those living in the north of England and Scotland, respectively. This is in contrast to the government’s own data, which shows that the vast majority in the UK have access to superfast (24 Mbps) servicestoday. Areas such as Middlesbrough, Belfast, Brighton and Nottingham have reported faster average download speeds than London.
Almost four-fifths (79%) say they would accept disruption to their home in order to get faster broadband.
Looking forward, UK consumers see their data needs increasing by 2.4 times over the next two years.
Source: Telecom Paper