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Chatbots Market Growing at a CAGR of 35.2% During 2016 to 2021

“Increasing penetration of websites and mobile applications is the major factor expected to drive the growth of the chatbots market” The smart advisors/ mobile applications market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to…

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UK business broadband & phone provider XLN Wi-Fi hits 20,000 hotspots

UK business broadband and phone provider XLN announced that its Wi-Fi service passed the new milestone of 20,000 public hotspots in the UK. Rapid expansion of the network has continued since launch in October 2016, driven by customer demand and growing end-user adoption, the company said in a press release. READ MORE: Top 10 Telecom Companies in United Kingdom (UK) From…

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62% of today’s multi-generational workforce now working from anywhere

Being able to work from anywhere is believed to boost performance with 98% of all respondents to a survey believing that anywhere working has a positive impact on productivity, according to Polycom’s Future of Work survey. The survey notes that almost two thirds (62%) of the global working population are currently taking advantage of flexible working practices. Findings also showed…

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P4 introduces fixed-mobile offer with two SIM cards

Polish operator P4, operating under the brand Play, introduced a combined fixed and mobile telephony service. Upon porting a number to the Play network, the customer gets two SIM cards, one of which is used for fixed and one for mobile telephony. Customers will get only one invoice. The operator wants to attract customers who still use fixed lines and…

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Orange enters exclusive negotiations to acquire Business & Decision to accelerate Orange Business Services’ growth in data intelligence

Orange is entering exclusive negotiations to acquire a controlling stake in Business & Decision, an international consulting and systems integration group. The acquisition aims to reinforce Orange Business Services’ leadership as an operator and integrator of data services in France and abroad Orange announces that it has entered into exclusive negotiations to acquire a controlling stake of around 67 percent…

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Movistar Spain ups price of out of bundle data

Telefonica has informed Movistar mobile customers that it will be increasing the price of out of bundle data from 1.5 to 2 eurocents per MB starting on 18 June. Movistar is communicating to its customers via SMS a new change in the conditions of their rates. So far, once the data of any contract rate has been consumed the user…

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Disruptive competition is the top strategic challenge for the telecommunications sector, EY survey reveals

New opportunities in IoT and 5G hold promise for future growth More than one third (37%) of CTOs and CIOs interviewed by EY see disruptive competition as the single greatest strategic challenge facing the telecommunications sector, according to the report, Digital transformation for 2020 and beyond. Nearly three out of four survey respondents (74%) place it in their top three…

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Salesforce Named #1 CRM Provider For Fourth Consecutive Year

Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the fourth consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. Salesforce grew its overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor. In fact, Salesforce increased its market share…

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