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UK businesses say poor broadband has negatively impacted performance, but 56% have not switched provider

Cambridge Broadband Networks (CBNL), the market leader in licensed point-to-multipoint (PMP) microwave and millimetre wave, has today announced the results of its ‘UK Enterprise Broadband Index’.

The survey of 200 businesses, conducted by market research firm Mobilesquared, highlights the gap between enterprise connectivity demands and the services they receive.

Almost unanimously, 89% of UK businesses said they would consider switching to wireless broadband.

Lionel Chmilewsky, CEO, CBNL, said:

“It’s clear that a growing number of businesses find their connectivity requirements are growing faster than many broadband services can keep up with.

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CBNL’s survey highlights that almost half of UK businesses (47%) are not receiving the broadband speeds advertised by their provider.

Additionally, one in three businesses (35%) said that they have been negatively impacted by slow broadband speeds, while 34% experienced significant periods of network downtime.

This new data clearly shows businesses are looking for faster and more reliable broadband options, yet half (56%) choose to remain with their current providers.

READ MORE: UK mobile phone networks overcharge customers by up to £38 a month

The need for more efficient infrastructure is illustrated by the fact that over half (56%) of businesses spend less than 30% of their IT budget on connectivity.

More importantly, less than half of all respondents plan to increase expenditure over the next 12 months.

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