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Nine Million Euros Fine For TIM, Vodafone, Wind, Fastweb And Tiscali For Distance Contracts

AGCM, the Competition and Market Authority, has imposed fines of up to € 9 million on five Italian telephone operators. The fines came as a result of the illegal behavior that violated consumer code rules in the field of distance selling. The subject of the sanctions was TIM, Vodafone, Wind Tre, Tiscali and Fastweb, followed by practices followed by the practice…

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Belgium, Croatia and Slovakia face EU lawsuit over broadband directive

Belgium, Croatia and Slovakia will face legal proceedings by the European Commission for failure to adopt on time the Broadband Cost Reduction Directive of 2014. All EU states were expected to transpose the directive in national law by the start of 2016. If the EU Court sides with the Commission, the countries would face daily fines until the directive is…

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Greece issues recommendations for mobile end-users: users get 1/3 of the nominal advertised speeds

Greek telecommunication companies offer internet users only 1/3 of the nominal speeds they advertise, according to a National Telecommunications & Post Commission (EETT) report. In the most popular ADSL connections that provide speeds of up to 24 Mbps, EETT reports that the actual download speed of information corresponds to 32.26% of the nominal speed. The average of all connections operating in Greece…

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German regulator sets minimum for fixed broadband service

The German regulator has set minimum performance criteria for fixed broadband connections, as part of implementation of the EU’s net neutrality rules. READ MORE: Which is the best Mobile Network operator in the Germany? Following a consultation, the Bundesnetzagentur set the following criteria for determining a breach of service contract: the customer cannot reach at least 90 percent of the…

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Slovenia receives requests for 5G tests

Slovenia’s Agency for Communications Networks and Services (Akos) has received several requests for testing and future use of 5G technology. READ MORE: Slovenia mobile users up 4% to 2.38 million in Q1 These include Telekom Slovenije; equipment manufacturers Ericsson and Iskratel; Police, Ministry of Defence and Slovene Army; as well as the Faculty of Electrical Engineering in Ljubljana.

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Arcep grants roaming derogation to 11 providers

French regulator Arcep has granted 11 companies a derogation from the new EU roaming regulation, allowing them to apply surcharges still to retail roaming. READ MORE: France Telecom Market According to the decisions published on the Arcep website, the companies are Adista, Afone, Budget Telecom, Euro-Information Telecom, Euroditel, International Telecommunication Network, ITC Ariane Services, MC Infinity, Scopelec, Sybord and Thales…

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Berec issues new guidelines on wholesale roaming disputes

The EU’s telecoms regulator Berec has adopted new wholesale roaming guidelines for national regulators at its latest plenary meeting. Berec announced the guidelines at a public debriefing in Brussels on the plenary. The new Guidelines replace the BEREC Guidelines of 2012 (BoR (12) 107 and include the changes of the amended Roaming Regulation. These guidelines shall contribute to the strengthening…

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Croatian regulator launches mobile broadband quality app

The Croatian Regulatory Authority for Network Industries (Hakom) has launched Hakometar Plus, a free mobile app to measure speed and other parameters of broadband internet access in mobile/wireless networks. The purpose of the app is to provide transparent and understandable information on the quality of the mobile internet connection to the end user. It can be used to measure parameters…

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French telecom mediator reports 28 percent rise in disputes in 2016

France’s electronic communication mediator received 12,098 requests to intercede in disputes with operators in 2016, representing an annual growth of 28 percent. This rise can be partly attributed to the increased media profile supporting the awareness in the mediator’s role among French consumers. Mobile telephony remains dominant with 51% . READ MORE: France Telecom Market Overall, 5,575 decisions were issued by…

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Spain’s CNMC cuts Telefonica’s wholesale prices by 14-35%

Spain’s communications regulator CNMC said it decided to cut by between 14-35 percent the prices Telefonica can charge for wholesale access to its network. It also announced lower prices for access to submarine cables connecting non-mainland parts of Spain and the introduction of annual price review of ethernet prices. The reduction in the price of the Leased Line Reference Offer…

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