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Time Hotel in Nyack, N.Y., installs Amazon’s Alexa in guestrooms

The Time Hotel in Nyack, N.Y., installed Amazon Alexa in its guestrooms and the Dream Hotel Group, which operates The Time Nyack, chose Volara to provide the software that manages voice interactions with their guests. Planning your wedding? Due to this new technology, The Time Nyack now offers brides and grooms a chance to welcome their wedding guests with a personal…

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The World’s Biggest Starbucks Opened in Shanghai

This is part of their aggressive expansion in China – opening a new Starbucks store every 15 hours on average, as reported by CNN China has become Starbucks’ fastest growing market. Their sales there went up by 8% since last year the same quarter, noted by CNN. Starbucks has become like a sort of status symbol amongst the middle class in China, used to demonstrate sophistication and…

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Hilton unveils futuristic room controlled by guests’ smartphone

Hilton has introduced its Connected Room, a high-tech platform that allows guests to control their room’s thermostat, lighting, blinds, television and other amenities via their mobile phones. Guests will also be able to personalize their room with technology that loads the most popular streaming media and other accounts to in-room TVs. Connected Room will support a range of connected devices, engagements…

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Chubb launches enhanced Travel Smart app for business travellers

 Chubb has today launched its enhanced Travel Smart app. The latest version of the service provides travel information and safety alerts for business travellers around the world and is designed to help companies meet their Duty of Care requirements for employees travelling on business. Chubb Travel Smart has already been downloaded by thousands of business travellers across Europe. The new version…

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Europe’s busiest airports

Looking at the whole picture, EU airports carried a record number of passengers – 972.7 million. London/Heathrow remained the EU’s busiest passenger airport in 2016, with 75.7 million passengers handled, slightly up (+1.0%) compared with 2015. Paris/Charles de Gaulle (65.8 mn, +0.3%), Amsterdam/Schiphol (63.6 mn, +9.3%), Frankfurt/Main (60.7 mn, -0.4%) and Madrid/Barajas (49.2 mn, +6.2%) completed the top 5 of the busiest…

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China’s growing business travel market draws global attention

China’s business travel market is expanding rapidly, creating opportunities for travel companies worldwide. AirPlus International, a German travel payment company, said its accumulated turnover in China reached over 1 billion euros ($1.2 billion) this month, making China its third largest overseas market. “China’s business travel market, which is the largest in the world, is leading the change in the global travel management industry,” said Lucy Wang, managing director of…

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AccorHotels to enhance booking and payment experience in partnership with FirstData

As part of the deal, First Data will power payments for AccorHotels for in-store, online, and mobile transactions. This includes facilitating transactions for AccorHotels’ online booking tool that enables customers to quickly and easily make and pay for reservations online. “AccorHotels owns some of the most well-recognized hotel brands in the world, and we are delighted to form this long-term relationship with…

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89% of GCC travelers use hotel mobile apps to Enhance Their Hotel Experience

Travelers in the GCC are embracing digital solutions to enhance their hotel experience. According to a new survey from Avaya, 89% use hotel mobile apps to perform tasks such as tracking bill changes and communicating with staff via chat. More than a quarter also book their rooms through a hotel app, while respondents said having an easy-to-use app ranked only behind…

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Egencia Puts Business Travellers First with Egencia Advantage

From airport lounge access, to risk management and Visa processing services, the new programme prioritises traveller satisfaction for corporate travel Egencia®, the business travel arm of the Expedia group, today introduces Egencia® Advantage, a new global programme of services designed to support business travellers throughout their entire journey. READ MORE: Business Travel or collaboration solutions? From airport lounge access, to traveller…

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Azerbaijan Airlines to use Inmarsat satellite network

Inmarsat has provided state-owned air carrier Azerbaijan Airlines with the Rockwell Collins’ CabinConnect wireless in-flight connectivity and entertainment system, using its own Global Xpress (GX) satellite network. “The new connectivity service will enable AZAL passengers to surf the internet, use various instant messenger applications, social networks, listen to audio and check emails via personal computers, tablets and smartphones,” said Mike…

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