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Broadband providers overestimating speeds by up to 62%, Which? claims

Analysis from UK consumer group Which? shows significant discrepancies in some local authority areas between providers’ broadband speed estimates and actual speeds reported. Which? has used data taken from over 700,000 speed tests conducted by Speedchecker Ltd. The research, which also used data collected by Ofcom for its 2016 Connected Nations report, looked at the median download speeds in each local authority area, taken…

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Broadband and landline users to get automatic compensation for poor service

Ofcom says new scheme could result in customers receiving a total of £142m a year in payouts Telecoms companies have not always kept pace with customers’ needs when it comes to quality of service. Many people are not getting the standard of service they expect, or being adequately compensated when service falls short. So, Ofcom set out plans for people to be…

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UK businesses say poor broadband has negatively impacted performance, but 56% have not switched provider

Cambridge Broadband Networks (CBNL), the market leader in licensed point-to-multipoint (PMP) microwave and millimetre wave, has today announced the results of its ‘UK Enterprise Broadband Index’. The survey of 200 businesses, conducted by market research firm Mobilesquared, highlights the gap between enterprise connectivity demands and the services they receive. Almost unanimously, 89% of UK businesses said they would consider switching to…

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Poland broadband reaches 95% of businesses, 78% of households

About 95 percent of all businesses and 78 percent of households have broadband access, according to the report Information Society in Poland in 2017, published by the Polish statistical office GUS. READ MORE: T-Mobile Poland offers backup office with 55 workplaces in Wroclaw GUS notes that the share of enterprises having access to broadband internet (fixed or mobile) since 2014 is above 90%….

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Half of all UK broadband users get a bad deal, reports Which?

Consumer group finds that 53% of households are left unhappy by slow speeds, rising prices or router failures Half of all broadband users in the UK are getting a raw deal from their supplier, with slow speeds, rising prices and router failures exasperating customers, according to a damning assessment of Britain’s internet services. Consumer group Which? found that 53% of…

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Cheapest Broadband Deals in Ireland

The availability of  faster broadband in Ireland has increased in the past couple of years as Fibre broadband gradually spreads across the country. Fibre can give broadband speeds of up to 100Mbps – compared to the maximum 24Mbps on copper phone lines (DSL) .   We have looked at some of the packages out there to try and help you find…

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Croatia, broadband market overview

At the end of June 2016, Croatia continued to lag behind the EU average in all coverage combination categories on both national and rural levels. The difference in Croatian coverage compared to the EU average was negligible in terms of the overall broadband and fixed broadband combinations, but more notable when NGA broadband availability was examined. By mid-2016, 59.9% of all Croatian households and…

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Belgium, broadband market overview

As in previous years, Belgium outperformed the EU average in terms of broadband coverage for all technology combination categories. Given the high broadband coverage levels achieved in previous years, it is unsurprising that there were no substantial changes in broadband coverage levels during the twelve months to the end of June 2016. The only notable change was a 1.9 percentage point increase in rural…

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Austria, broadband market overview

In the twelve months to June 2016, overall broadband coverage in Austria remained slightly below the EU average, both nationally and in rural areas. Fixed broadband coverage was relatively unchanged during the period and continued to be above the EU average by nearly 2 percentage points at a both national and rural level. NGA coverage remained stable, rising less than 0.5 percentage points,…

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Broadband coverage report for Europe

The Broadband Coverage in Europe study is designed to monitor the progress of EU Member States towards their specific broadband coverage objectives, i.e. ‘Universal Broadband Coverage with speeds at least 30 Mbps by 2020’ and ‘Broadband Coverage of 50% of households with speeds at least 100 Mbps by 2020’ Report covers 31 countries across Europe – the EU28, plus Norway,…

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