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Chatbots Market Growing at a CAGR of 35.2% During 2016 to 2021

“Increasing penetration of websites and mobile applications is the major factor expected to drive the growth of the chatbots market” The smart advisors/ mobile applications market size is estimated to be USD 703.3 million in 2016 and is projected to reach USD 3,172.0 million by 2021, at a CAGR of 35.2% from 2016 to 2021, due to the strong need to…

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Why bots will become one of the biggest drivers of workplace efficiency

Chatbots are one of the hottest trends at the moment and they are quickly expanding into workplaces around the world. As of mid-2016, there were about 170 venture capital funded chatbot startups and this has continued into 2017. In enterprises we are already seeing their use for customer relationship management, with AT&T and American Express among some of the bigger…

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