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Cloud-based security services growing fast

Business is booming as more and more companies look to secure their online data. Cloud-based security services saw a huge increase during the last 12 months,  according to the latest figures from Gartner. In a new report, Gartner says cloud-based security services will reach $5.9 billion this year, representing a 21 per cent growth compared to the year before. Overall…

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Alibaba cloud to launch big data service in Europe

Alibaba Cloud will roll out its big-data service, called “MaxCompute,” in Europe in the second half of 2017 to tap into growing demand for data-processing and analytics from local enterprises. MaxCompute is a big-data platform that allows users to store and process massive amounts of data, including images, video and audio with storage demands as high as terabyte, or even…

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Apple expands maximum storage limit on iCloud

Apple has quietly adjusted the maximum file size for files in iCloud Drive. Users can now work with larger files than before. The maximum file size is significantly increased, from 15GB to 50GB. The prices of iCloud subscriptions remain unchanged for the moment. The change has not been communicated but is apparent from Apple’s FAQ overview, according to iCulture. That questionnaire…

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Five9 Virtual Contact Center Streamlines Resolution of Inbound Calls, Decreases Abandon Rate From 7% to Under 1%

Five9, Inc. (NASDAQ-NMS:FIVN), a Five9 is leading provider of cloud software for the enterprise contact center market, today announced that a nationally recognized financial services company has decreased abandonment rates from 7% to under 1% leveraging its Five9 Virtual Contact Center (VCC) to better automate and route inbound calls for an enhanced customer experience. Since expanding its existing Five9 implementation,…

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Telefonica Deutschland and QSC AG extend cooperation in fixed-network connections for corporate customers

Telefonica Deutschland is now also drawing on network services from QSC AG for its fixed-network connections for corporate customers. By extending its existing cooperation with QSC to SDSL connections, the company is supplementing its portfolio of partners. Telefonica Deutschland uses these SDSL connections to provide corporate customers with internet, VPN and voice services. As one of Telefonica Deutschland’s preliminaries suppliers,…

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Comcast Business offers direct connection to IBM Cloud network

 Comcast joins Verizon, AT&T and others as it seeks more large enterprise customers Comcast Business announced Thursday it now offers direct, dedicated network links to the IBM Cloud global network. The move positions Comcast Business, a unit of Comcast, to compete against AT&T, Verizon, Bell Canada and telecom service providers already offering IBM Cloud Direct Link services. Comcast Business already…

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The Evolution of Telco Cloud Services: Where it’s been and where it’s going

The concept of using cloud services in the telecommunications industry isn’t new, but it hasn’t yet reached its full potential. The adoption of new technology is helping companies to gain an advantage over their competitors, yet the constant introduction of new technology ensures that companies must continue innovating or be at risk of falling behind. In the telecoms industry, the…

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Voxox Includes Outbound Calling to Mexico at No Additional Cost within All Bundled Cloud Phone Subscription Plans to Help Foster Cross-Border Entrepreneurship

Inclusion of outbound calls to Mexico is typically not offered within standard calling plans by competing virtual PBX services Voxox®, innovator in cloud communication solutions for businesses with the most comprehensive unified communications Platform as a Service, today announced that it has added Mexico calling within its bundled subscription plans for Cloud Phone, the cloud-based virtual phone system for entrepreneurs…

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MORE THAN HALF OF DUTCH COMPANY SITES USE SOFTWARE IN THE CLOUD

54 percent of Dutch businesses use software in the cloud. 71 percent of the public sector segment are using an SaaS solution. This means the public sector leads the pack in SaaS usage for the Dutch business market. SaaS applications are particularly popular in education. In this sector, 91 percent of software is in the cloud. Primary education is not…

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Deutsche Telekom to offer Nfon cloud telephony service

Deutsche Telekom announced the addition of a new cloud telephony system to its portfolio. DeutschlandLAN NFon is based on the IP telephony system from German supplier Nfon, which targets small and medium-sized businesses.   The system allows users to customise their settings, adding functions such as call management, voice mail or call routing via a web-based user interface. It can…

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