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Orange enters exclusive negotiations to acquire Business & Decision to accelerate Orange Business Services’ growth in data intelligence

Orange is entering exclusive negotiations to acquire a controlling stake in Business & Decision, an international consulting and systems integration group. The acquisition aims to reinforce Orange Business Services’ leadership as an operator and integrator of data services in France and abroad Orange announces that it has entered into exclusive negotiations to acquire a controlling stake of around 67 percent…

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SFR launches Box 4G Pro, plans faster LTE speeds from next year

SFR has announced the launch of a new business package, Box 4G Pro, which bundles an LTE-based mobile broadband service via a Huawei router with a fixed VoIP line offering inclusive calls to French networks and fixed numbers in 54 countries. The service is capped at 50 GB of data per month and the monthly subscription starts at EUR 45…

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SFR remains the leader in terms of 4G network

Having activated the most 4G base stations for six consecutive quarters (source: ANFR), SFR covered 88% of France’s population with 4G at the end of Q1 2017. SFR is number 1 for 4G+ coverage up to 300 Mbps with more than 200 municipalities – including the Paris and its metropolitan area. Also number 1 for active 4G antennas (source: ANFR),…

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Orange faces EUR 2.7 bln claim from B2B rivals

According to l’Express, Orange France faces compensation claims totalling EUR 2.7 billion in court cases heard by the Paris commercial court for abuse of dominant position in the enterprise market. SFR, Verizon and BT are reportedly seeking damages of EUR 2.4 billion, EUR 215 million and EUR 150 million, respectively, for anti-competitive practices recognised by the French Competition Authority in…

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French telecom mediator reports 28 percent rise in disputes in 2016

France’s electronic communication mediator received 12,098 requests to intercede in disputes with operators in 2016, representing an annual growth of 28 percent. This rise can be partly attributed to the increased media profile supporting the awareness in the mediator’s role among French consumers. Mobile telephony remains dominant with 51% . READ MORE: France Telecom Market Overall, 5,575 decisions were issued by…

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More than 2/3 of the French web traffic is generated from a mobile or a tablet

Médiamétrie publishes a report on the distribution of site visits by screen and a mobile operating systems for March 2017. More than 55% of the sites measured by the eStat Web solution are visited from a mobile phone, up by 0.8 point since December 2016. Internet visits from tablets also increase and generate more than 12% Of visits in March,…

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SFR drives increase in French telecom complaints

French telecom users association AFUTT reports a 50 percent increase in customer complaints in 2016, after a rise of 18 percent in 2015. With a 56 percent share, SFR (including Numericable) continues to account for the largest number of complaints, well ahead of any other rival operator. This unenviable leadership occurs among both mobile and fixed broadband customers, where SFR has…

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Sosh boosts data allowance of higher-tier mobile plans

Sosh, Orange France’s low-cost brand, announced that the data allowance included in its top-tier mobile tariff will double from 20 to 40 GB from 6 April, leaving the monthly subscription unchanged at EUR 24.99. The data cap had already doubled from 10 to 20 GB in December 2016. READ MORE: France Telecom Market At the same time, the monthly allowance included…

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Unlimited 4G Plan with Free for €15.99

Free Mobile Plan (€15.99€/month for Freebox subscribers) includes unlimited 4G mobile Internet access as well as unlimited calls, texts and MMS in Metropolitan France. And it still includes roaming from more than 35 countries all year round. This is the first time worldwide that an operator is offering unlimited 4G mobile Internet at such an attractive price. Free definitively liberates…

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RingCentral Announces New European Offering

RingCentral Office® extends presence to 13 European countries with in-country purchasing capability and euro billing Adds new channel partners in Europe RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today announced the ability for customers to purchase RingCentral Office across 13 European countries. RingCentral’s in-country European expansion signifies a strong commitment to providing local presence…

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