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Swedish mobile users are more pleased with the small operators

The worst is the case for the mobile operator 3, who gets bottom marks in SKI’s latest customer survey of the mobile phone industry, reports SvD Näringsliv. Operator 3’s customers believes that both complaint handling, coverage and service are inadequate. Every fifth 3 customer is willing to change operator within the next year, according to the survey. It’s not only…

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Telia wins SKI award for corporate mobile customer satisfaction

Telia Company said it won the Swedish Quality Index (SKI) mobile operators’ award for the most satisfied corporate customers once again. SKI, part of EPSI Rating Group, said the gap with rivals is closing as competitors improve and Telia stays at a relatively high level. Telia launched its Personal Counselor and Personal Technician services for its corporate customers. The Personal…

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Denmark, broadband market overview

By mid-2016, Denmark reported above-average coverage levels for all broadband combination categories. With high coverage recorded already in previous years, the coverage levels for all combination categories remained relatively unchanged in the twelve-month period to mid-2016. This was with the exception of the rural NGA combination category, which increased by 4.6 percentage points to reach 59.3% of rural homes. With regards to fixed broadband…

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Telia Norway say German tourists used the most mobile data this summer

In mountains, fjords and in Norway’s most visited tourist destinations, foreigners are increasingly seen with the mobile in their hands. Telia reveals which nations travel the most in Norway. According to figures from the tourism industry, there was steady growth in hotel rooms sold in the first half of 2017. Weak krona and increased prosperity in several countries have provided…

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Telia Sweden extends Telia Sense to corporate sector

Telia Sweden said it is extending the availability of its Telia Sense connected car service to the business sector, making it available to 1.1 million fleet cars belonging to approximately 470,000 companies. Telia Sense is able to distinguish between professional and private journeys in the log, and integrate the log with an electronic diary. The corporate service costs SEK 79…

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Telia Finland says European roaming rises 57% year on year in July

The number of Telia customers who use the Internet in the EU and EEA increased by 57 per cent in July compared with last year, announce Telia. The internet was also used more rigorously, as the data used by the statistics grew to a record high – surged by over 1,300 percent. “Last summer, the average resident spent more than…

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Telia Company and Capgemini are launching Coach Your Business- a mentor program for startups

Startups accepted to the program will, under a period of 6-12 months, get access to a range of experts in a range of fields; we’ll provide you with first hand help, guidance and mentoring in investment, development, logistics, sales, technology, design just to name a few. It’s an awesome opportunity to boost your business and give your startup that extra…

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Roaming Beach-Goers Could Rely on Telia

Telia customers’ experience remained more or less unscratched through the expected boom in traveler’s mobile data traffic, following the end of roaming surcharges in EU/EEA countries this summer. “We’ve seen a dramatic rise in travelers’ data traffic, as we expected after both the launch of our own offerings and the new roaming regulation, ‘Roam-like-at-home’, on June 15,” says Thomas Moe,…

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Telia Lithuania cuts data roaming prices outside EU

Operator Telia Lithuania has reduced its mobile internet roaming rate by up to 98 percent in more than 70 states outside the EU. The operator reduced data roaming prices in Russia and Belarus earlier this spring, and the use of data roaming has increased significantly there. The experiment proved to be a success – from May to the end of…

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Roam like at home – but with a surcharge

Four Finnish mobile operators have been granted permission to continue charging extra for roaming despite the EU’s roam like at home rules. After fighting to reduce roaming charges for ten years, the European Commission finally succeeded in abolishing such fees on 15 June 2017. With the ‘Roam Like at Home’ regulations, you can now call, text and use data all…

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