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Roaming downtime hits customers on Three in Europe

Roaming services have now been fixed for all customers on the Three mobile network in France, Portugal and Luxembourg, the operator has said. Three apologised for the issue, which had lasted since yesterday. On Twitter, several customers complained about problems they had experienced. READ MORE: EE’s Being Accused of Throttling Roaming Data, Meaning You Could Have To Pay More On Holiday…

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EE’s Being Accused of Throttling Roaming Data, Meaning You Could Have To Pay More On Holiday

EE customers not on the firm’s top-end data tariff have complained they are receiving sloth-like speeds of 2Mbps when using data abroad. On its Free EU Roaming support page, EE said: “4GEE Max customers will get our fastest available speeds at home and abroad. But please note: maximum speeds will be dependent on the local network and may not be…

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Guidebook is dead: Brits abroad ditch paper maps for mobile apps

As using phones abroad becomes cheaper, mobiles are becoming our go-to guide to foreign destinations But roaming confusion still reigns with more than three out of five Brits unsure about where they can ‘roam like home’ Brits travelling abroad are increasingly lightening their luggage load by replacing their travel guidebooks with their mobile phones, new research by Carphone Warehouse revealed…

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Ofcom: Total UK telecoms spend rises to £35.6bn

“Overall, spend on telecoms services accounted for 3.8 per cent of average total household spend during the year, the highest proportion recorded since 2012. Figure was driven mainly by take up of superfast broadband services Revenue for total telecoms spent by consumers in the UK grew 0.4 per cent year-on-year to £35.6 billion, driven by take up of superfast broadband…

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Missing online information costs UK businesses lost revenue

UK independent high street businesses are losing out on revenue worth up to GBP 6.1 billion as a result of inaccurate or missing online information, according to research released by UK Domain. The study shows that 67 percent of consumers now look online for information before going to a physical shop. However, 61 percent of independent businesses have inaccurate or…

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Roaming charges and Impact of MiFID II on UK businesses travellers

International roaming charges have always been a big issue for UK organisations that have a large mobile workforce who regularly travel abroad. Previously faced with high bills or ‘bill shock’, caused by extensive data usage such as working outside Wi-Fi zones and relying on personal hot spots for prolonged periods as well as making and receiving lengthy business calls, the…

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The best SIM only deals for business for August 2017

The rise of BYOD (bring your own device) and the growing popularity of dual-SIM handsets has made it increasingly attractive to businesses to kit their workforce with SIM cards rather than full devices. As a reminder, companies do not have to report anything to HM Revenue and Customs or deduct or pay tax and national insurance if they provide the employees with…

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SSE Enterprise Telecoms launches Cloud Connect service, syncing businesses with leading cloud service providers

Cloud Connect solution delivers dedicated service connecting business-critical networks to the public cloud SSE Enterprise Telecoms – one of the UK’s leading connectivity suppliers, and part of SSE plc – today announced the availability of high-speed connectivity between businesses and their preferred cloud service providers (CSPs), such as Amazon Web Services (AWS) and Microsoft Azure. The service, known as Cloud Connect,…

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O2 admits to throttling network bandwidth for EU data roamers

O2 has admitted to deliberately throttling its network as a “temporary measure” to combat the demand of Brits using free data roaming abroad. The issue was first pointed out by a punter in the UK mobile network’s support forum, who noted that within a month of the EU abolishing roaming charges on June 15, he was unable to use 4G services and was experiencing…

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