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Telecoms Services Forecast for Small and Medium Enterprises: Western Europe 2017-2022

“We expect growth in new business services for small and medium enterprises to alleviate falling operator revenue from traditional voice and data services in Western Europe.” Small and medium-sized enterprises (SMEs) represent a significant percentage of the enterprise market in Western Europe, accounting for half of operators’ enterprise revenue in 2016. Analysys Mason Group report estimate that operators’ retail revenue…

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Plantronics Opens Its Software-As-A-Service Offering To Developers And Independent Software Vendors With Open Data Access API Suite

Plantronics (NYSE: PLT), an audio pioneer and communications technology leader, has announced significant updates to its software-as-a-service (SaaS) offering with the release of Plantronics Manager Pro v3.10. Plantronics Manager Pro is a software subscription service that customers and partners can use to manage Plantronics audio communications devices. By integrating with existing managed service offerings, Plantronics Manager Pro helps channel partners…

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Business Comms In 2018: What Do You Need To Plan For?

The race to 5G Though 5G won’t properly reach consumers until the end of the decade, the new mobile network standard will start making wave(length)s in 2018. 5G NR, which adds 5G radio on top of 4G infrastructure, is scheduled to be operational by the end of the year, meaning the first services could appear in 2018. This could provide…

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For Sixth Consecutive Year, 8×8 Named a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

8×8, Inc. (NASDAQ:EGHT), the world’s first Communications Cloud provider, today announced it has been positioned by Gartner, Inc. as a Leader in the 2017 “Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide” for the sixth consecutive year. The company believes this recognition is further proof of its commitment to providing midmarket and enterprise companies with a market leading, unified and open…

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Unified Communications Market in the Gulf Grows through Competitive Pricing, Customer-friendly Service, and Comprehensive Offerings

Growth in unified communications (UC) applications and services due to the global shift from time division multiplexing (TDM) to the Internet protocol-private branch exchange (IP-PBX) telephony model is reflecting in the Gulf Cooperation Council (GCC) market as well, though at a lower rate. Cloud adoption is presently low in the region when compared with other developed and developing nations, but…

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European Hosted IP Telephony And UCaaS Market Prepares To Stave Off Competition From Aggressive US Players

European telecom carriers’ initiatives to discontinue integrated services digital network (ISDN) services are driving carrier and customer migration to Internet protocol (IP) connectivity services. The move is also fuelling adoption of next-generation business communication solutions, such as hosted private branch exchange (PBX) and unified communications as a service (UCaaS). Increasing availability of compelling cloud communications offerings and expanding feature sets,…

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Voxox Includes Outbound Calling to Mexico at No Additional Cost within All Bundled Cloud Phone Subscription Plans to Help Foster Cross-Border Entrepreneurship

Inclusion of outbound calls to Mexico is typically not offered within standard calling plans by competing virtual PBX services Voxox®, innovator in cloud communication solutions for businesses with the most comprehensive unified communications Platform as a Service, today announced that it has added Mexico calling within its bundled subscription plans for Cloud Phone, the cloud-based virtual phone system for entrepreneurs…

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Teo Announces Compelling Partner Program to Assist Toshiba Telecom Resellers Adversely Affected by Toshiba’s Sudden Market Exit

TEO Technologies, a leading Unified Communications and Contact Center solutions company, announces a special program designed to aid Toshiba Telecom resellers evaluating their options in response to Toshiba’s sudden market exit. “The news of Toshiba’s decision to exit the market was as surprising to us as it was to much of their reseller network,” said Thomas Beck, Director of Marketing and…

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Vonage Launches Nexmo™ API Extension for Zoho® CRM

Vonage (NYSE: VG), a leading provider of cloud communications for business, has partnered with Zoho to integrate Vonage’s API platform, Nexmo, into the Zoho CRM platform. This integration will allow businesses to streamline the way they engage with customers, clients and prospects by enabling seamless voice and SMS messaging for contextual customer connections. Now available in the Zoho Marketplace, the…

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Vodacom South Africa launches One Net Business: communications across devices

Vodacom has launched One Net Business, a cloud-based unified communications solution that converges fixed and mobile telephony services across any device. This means that customers can switch a call between their mobile and landline phone at the push of a button, without transferring the call. Making or receiving a call in the office on a fixed phone and continuing it…

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